DESKPRO NETWORK DRIVER DETAILS:
|File Size:||20.9 MB|
|Supported systems:||Windows XP/Vista/7/8/10, MacOS 10/X|
|Price:||Free* (*Free Registration Required)|
DESKPRO NETWORK DRIVER
The reports are configurable using the DPQL, providing a useful and powerful tool.
Cons: A previous update had disabled the ability to export reports, deskpro network the new report builder module had rendered some of the old reports un-usable when they were migrated to the new report builder. We had to manually re-create some of the reports.
Helpdesk Software for IT & Technology Deskpro
Overall: The software has enabled our Support team to work much more deskpro network, and make use of the powerful report builder function. We can now monitor customer satisfaction for the first time, using the feedback rating system when we close a Ticket. Pros: We really liked the ability to customise the way our customers interact with us.
The tailoring of certain aspects of our DeskPro presense was infinitely more flexible than a lot of ticketing systems deskpro network the market that we tested. DeskPro has a real business to business focus.
Cons: The setup took a little longer than expected, however this turned into a pro long term deskpro network adding new customers is now straight forward thanks to the efforts in department structure up front. Overall: We had a need to offer differing helpdesk views for our different customers. DeskPro allowed for that variation and once we established the structure it has been pretty simple to use, from both a day-to-day point of view and an admin point of view.
Customizable Branding. Document Storage.
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Compaq Deskpro EN Small Form Factor Specifications
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Deskpro Reviews and Pricing -
Sign up with email First name:. Multi-Channel Communication. Network Monitoring. Pros: Customer service. I can't recall a time where the support folks haven't got back to us in respectable amount of time. They always offer great support. Cons: While this would probably be our own fault, sometimes the power of this solution gets a little overwhelming. We need to start utilizing the functionality of the tool better. Overall: We've used Deskpro for years and have zero complaints. The tool is effective, the people are awesome, and for our small company, it's the perfect solution. Pros: Ease of use. Deskpro network many options to choose from in which all help streamline our support and communication.
Cons: No cons just wishes. Deskpro Cloud: where the software runs on our servers, and we manage the technical details of deskpro network, upgrades, off-site backups, network. per agent per month. Powerful and sophisticated helpdesk software for one affordable price.